1. Acceptance and Eligibility
These Terms of Service ("Terms") are a binding agreement between you and Videoster Inc., a corporation registered in Ontario, Canada, with its address at 3621 Southwick Street, Mississauga, ON L5M 7N9, Canada ("Videoster", "we", "us"). By accessing videoster.com, publishing a menu, placing an order, or taking part in a collaboration room, you accept these Terms.
You must be at least 18 years old to use Videoster. If you accept these Terms for a company, you confirm you are authorised to bind that company, and "you" means that company.
These Terms apply to two kinds of user: creators (people who publish a menu of packages) and companies (companies that book a package, and the colleagues they add to a collaboration room). Sections that apply to only one of them say so.
If you do not agree to these Terms, do not use the service.
2. What Videoster Does
Videoster lets video creators publish a menu of fixed-price packages, and lets companies book them. Each booking runs in a collaboration room, with a workflow, review rounds, automatic disclosure checks and a record of what each side did. Finance is the only industry open today.
Videoster supports only fully disclosed collaborations. Every paid video booked through the platform must state, in the video itself, that it is paid, the name of the company paying for it, and the amount and form of the compensation, as Section 17(b) of the US Securities Act requires.
Videoster is not a party to any collaboration. The agreement is between the company and the creator, on the creator's standard terms for the package. Prices are the creator's own and are not negotiated. Payments are collected, held and paid out by a licensed payment provider, never by Videoster (Section 6). We take nothing from what a creator is paid; the company pays our fee on top.
Videoster is not an investment adviser, broker-dealer, underwriter, law firm, or provider of investment or legal advice. We do not recommend securities, and nothing we publish, or that a creator publishes, should be read as a recommendation to buy or sell any security.
3. Creators
Studio. A creator signs in with a single-use link sent to their email address (there is no password) and sets up their menu in Studio.
Connecting a channel. The creator proves they own their YouTube channel in one of two ways: by signing in with the Google account that owns it, which gives Videoster read-only access to the channel and its YouTube Analytics, and shows the channel as Channel verified; or by placing a one-time code in the channel description, which shows it as Channel confirmed. The creator also states the country they live in, which decides the payment provider (Section 6).
The disclosure commitment. Before publishing, the creator signs Videoster's disclosure commitment. In it the creator agrees that in every paid collaboration taken through Videoster they will: state in the content that it is paid, the paying company and the amount and form of the compensation, in the language the content is published in; disclose it in three places — on screen or spoken at the start, in the content's language (English as a second line is recommended, not required), in the first line of the description using the order's Videoster disclosure line (the content's language first, then English, then the link to the Videoster disclosure page; English only for English-language content), and with YouTube's paid-promotion label — and not remove or obscure it afterwards; declare on every order whether they hold the company's shares or derivatives, and not trade them during the no-trade window stated in the order; and use only information the company has already made public. The signature is recorded with the name typed, the account's email address, the time, the version, and a fingerprint of the exact text. A creator who has signed the current version is shown as Compliance-ready, with the date. The mark records that signature and nothing else: Videoster does not review creators' past or future content.
Packages and standard terms. For each package the creator sets the deliverables, the price, the days to publish, the revision rounds, the review window and the workflow, and chooses optional fixed-price add-ons and open start slots. When publishing, the creator signs Videoster's standard collaboration terms for each package. That signature is the creator's offer: it takes effect as an agreement with each company that books the package. A package changed after signing cannot be booked until the creator signs it again.
Payout setup. A creator must finish payout setup with the payment provider for their country, including their US tax form (Section 6), before publishing a menu.
What a menu shows. A published menu at videoster.com/c/… is public and may be indexed by search engines. It shows the creator's name, channel and language, the packages, prices, add-ons and open slots, the creator's signed commitment, the channel's public statistics from YouTube with the date they were last synced, example videos the creator chose, and past collaborations that have a public disclosure page. For a channel connected through Google sign-in, it also shows the share of views by country over the last 90 days, from the creator's own YouTube Analytics. Published menus with a current commitment are listed in the creator directory. No creator appears in the directory or on a menu page without having published one themselves.
Pausing. A creator can pause their menu in Studio at any time; the page and its directory listing stop showing at once and nothing can be booked. Orders already placed continue.
Creators keep all rights in their channels, content and audiences.
4. Booking a Package
A company books a package from the creator's menu without creating an account. At checkout it gives its company name, a contact name, role and work email, its ticker and exchange, a brief, a start slot and any add-ons, and answers the finance checks:
- Offering quiet period. A company that says it is in an offering or IPO quiet period cannot book. A company that is unsure can, and the creator is told.
- Results date. If the company gives its next results date, the video's publish-by date may not fall in the 14 days up to and including that date. A results-night format needs the results date to fall between the start date and the publish-by date.
- Material non-public information. The contact signs that nothing they will share with the creator contains material non-public information.
The company then sees the disclosure that will appear in the video, with the real amount, and the full order agreement, already signed by the creator. It chooses a payment method, ticks that it agrees to these Terms and to the order agreement for the package, and signs by typing the contact's full name. That agreement is recorded with the order.
Paying. After signing, the company goes straight to the provider's payment page. Its start slot is held for 7 days from signing; an order not paid by then is cancelled and the slot released, and nothing is charged. Once the provider holds the payment, we email the contact a link to the collaboration room; opening it confirms the contact's email address.
5. Prices and Fees
The creator's price is the package price plus any add-ons chosen, as shown on the menu. It is the same for every company, and it is the amount the creator receives and the amount stated in the disclosure.
The Videoster fee is currently 10% of the creator's price, with a minimum fee where one is shown. The payment provider's fee for the chosen payment method is passed on at cost. Both are paid by the company on top of the creator's price, and checkout shows the creator's price, each fee and the total before the company signs. Nothing is deducted from the creator. The fees in force when an order is placed apply to that order, even if they change later.
Premium. A company can put its team on Premium, a plan for brand teams, for US$1,000 a month, paid by card through Stripe or arranged with Videoster and invoiced separately. Premium needs a team account: the person who creates the team is its owner, invites colleagues by email (each signs in with an email link sent to the invited address) and manages billing; members see the team's orders, rooms and exports. While a team is on Premium:
- The Premium Videoster fee, currently 5% of the creator's price with no minimum, applies instead of the fee above to an order signed by a member of the team who is signed in at checkout. Whether it applies is decided when the order is signed and recorded on the order, like any fee: it never changes an order already placed, in either direction. An order booked without signing in is priced at the fee above, even from a member's address; checkout says when signing in would lower it. The creator receives the same price either way, and nothing is deducted from the creator.
- Creator sourcing. A member can describe what the company is looking for; Videoster's team looks for creators and contacts them by hand, and shows the request's status. Videoster does not promise that a creator is found or agrees, and a resulting booking goes through the same checkout as any other.
- The brand dashboard lists the team's orders — those booked by a signed-in member, and those a member booked earlier with their own address and adds to the team — and exports their records and a quarterly summary.
Premium changes the fee and adds these tools; it does not change or remove any checkout question, signature, disclosure requirement, check or record in these Terms. When Premium ends — a subscription cancelled or unpaid, or an arranged period over — new orders are priced at the fee above; the team, its dashboard, rooms and exports keep working, and orders already placed are unaffected. A cancelled subscription runs to the end of the period paid for, and a partly used period is not refunded except where the law requires it.
6. Payments
Who holds the money. The company's payment is collected, held and paid out by a licensed payment provider, never by Videoster. Which provider depends on the creator's country:
- Escrow.com (Internet Escrow Services, Inc., a licensed escrow agent) for creators in Japan, South Korea and Taiwan, and in any other country where Airwallex cannot open an account in the creator's own name. The money is held in Escrow.com's escrow account. Videoster is the transaction's broker; the company is the buyer and the creator the seller. The creator accepts the terms in advance by signing the package, and Videoster records that acceptance on Escrow.com. The company agrees to the transaction and pays it by bank wire on Escrow.com's site, in US or Canadian dollars. Escrow.com's fee there includes its escrow fee and an allowance for its wire to the creator. The creator's own bank, or an intermediary bank, may charge for receiving an international wire; neither Videoster nor Escrow.com controls that.
- Airwallex where the creator can hold an Airwallex account in their own name. The money is held by Airwallex for the creator.
Where no provider is yet available for a creator's country, their menu and checkout can be read but not paid; a company can leave its email to be told when payments open for that creator.
Videoster never receives or holds the funds in its own accounts, never uses an account in its own name to hold money owed to a creator, and is not an escrow agent or money services business; it records the terms and instructs the provider. The provider verifies the creator's identity and screens the creator against sanctions lists before it pays them, under its own terms, which both sides accept when they use it.
Tax forms. Neither provider collects a creator's US tax form, so Videoster collects it in the creator's payout setup: Form W-8BEN (an individual who is not a US person), W-8BEN-E (an entity, uploaded signed) or W-9 (a US person). It is stored encrypted and shown only to companies that have an agreement with that creator, because the paying company is the withholding agent; each view is recorded. Videoster does not review or validate the form and gives no tax advice.
Release. Once the company signs off, or sign-off happens automatically (Section 8), Videoster instructs the provider to pay the creator the full creator's price. A payout waits until the provider has verified the creator and their sanctions screening is clear.
7. Confirmation, Refunds and Disputes
The creator's 48 hours. Once the provider holds the payment, the creator has 48 hours to confirm the order — declaring whether they hold the company's shares or derivatives and signing the no-trade commitment — or to decline it. There are no counter-offers: the price, deliverables and dates are those on the menu.
Full refund. If the creator declines, or does not answer within 48 hours, the order closes and the company is refunded in full automatically: the creator's price, the Videoster fee and the provider's fee. Any part of the provider's fee that the provider does not return is borne by Videoster as its own cost; the company does not have to ask. How long the refund takes to arrive depends on the provider and the company's bank.
After confirmation. The standard terms provide that if the creator does not deliver, the company is refunded in full. Any other disagreement about where the held money goes — paid to the creator or refunded to the company — is decided by Videoster on the record, before the money leaves the provider; the provider then carries out that decision. Either side can raise it with Report a problem in the collaboration room, or by writing to hello@videoster.com. Reporting a problem puts the order on hold: review deadlines, automatic approvals, automatic sign-off and the release of the payment are paused, and Videoster support and the other side are told by email. Videoster then decides one of three outcomes: resume the collaboration, with every open deadline moved by the time the order was on hold; refund the company in full, the provider's fee included; or release the payment to the creator. Each step is part of the order's record. That decision settles only where the held money goes; it does not decide any other claim between the company and the creator.
8. The Collaboration Room
When the creator confirms, the order's room opens at videoster.com/room/… with the package's workflow, each item with its own due date.
Access. Everyone in a room has their own link, sent by email. Opening it keeps that browser signed in to that room only (see our Cookie Policy). Anyone who has a person's link can act in the room as that person, so do not forward it. A company member can add colleagues by email, up to 10 people on the company's side, and remove them, which ends their link. The creator can also open the room from their Studio account. Every action is recorded under the name of the person who took it.
Drafts and reviews. The creator delivers drafts as text and cuts as links. The company reviews each deliverable marked for its approval: it approves, or requests changes with at least one comment pinned to a line or a moment, within the package's revision rounds. Extra rounds are available only as an add-on chosen at checkout. If the company does not answer within the review window (in business days), the deliverable is approved automatically, and the record says so.
What the company approves. The company approves facts and disclosure. Opinions and style stay the creator's, which keeps the video the creator's own view rather than a company statement. The company cannot edit the creator's wording through the platform.
Publication. The video carries the disclosure in three places: on screen or spoken at the start, in the first line of the description with a link to the order's public disclosure page, and through YouTube's paid-promotion label. The on-screen or spoken disclosure comes within the first 5 seconds or before the company is first mentioned; an on-screen caption stays up for at least 5 seconds and is readable on a phone. It must be in the video's language; English as a second line is recommended, not required.
The disclosure line. The description's first line is Videoster's disclosure line with the order's figures filled in: the paid label, the paying company and the amount in the menu's publishing language, then the same in English, then the link to the disclosure page (for example, "付费合作：Northwind Semiconductor 支付 US$5,400 / Paid partnership: Northwind Semiconductor paid US$5,400 · videoster.com/d/…"). For an English-language menu the line is in English only. If the line would run past about 150 characters, the English part is shortened to the payer and the amount; the original-language part and the link never are. The line is fixed when the order is placed and shown at checkout exactly as it will appear. When the creator registers the published video, they confirm the in-video disclosure with their typed name and a screenshot. Videoster then reads the video's public description, its paid-promotion label and its publication date, and shows both sides the result. The check passes when the original-language part of the line and the link are in the first line of the description; it also checks the English part and reports it if it is missing, but that alone does not fail the check. A failed check holds the payout — including automatic sign-off — until the creator fixes it and the check passes. The check reads the description, label and date only; it does not review the video or what it says.
Sign-off. The company signs off after confirming that it reviewed the checks and the in-video disclosure. If it does not, sign-off happens automatically 7 days after the video was registered, provided the check has not failed and the creator has confirmed the in-video disclosure. Then the payment is released (Section 6).
Report. 30 days after publication, the room shows the video's public view, like and comment counts as read from YouTube. They are not a measure of any effect on a company's shares or investors.
9. Public Disclosure Page and Record
Public disclosure page. Once the video is registered, the order's page at videoster.com/d/… is public and may be indexed by search engines. It shows the paying company, the company covered, the creator's name and channel, the amount and form of the compensation, the package, the creator's holdings declaration and no-trade commitment, any public sources provided, the dates, and Videoster's check results. By booking, the company agrees to this publication; by publishing a menu, the creator agrees likewise. A creator who asks for erasure is no longer named on it.
Record. Every signature, version, comment, decision, check, amount, fee and status change is written to an append-only record with a timestamp and the person who made it. Everyone in a room can read the order's record there, download it as CSV, and open a printable version. We intend to retain it for seven years, in line with US securities recordkeeping expectations.
10. Compliance Responsibility
Sponsored content involving a publicly listed company is subject to real securities and advertising regulation. The company and the creator each remain responsible for their own compliance. The platform is a tool that helps them meet obligations that remain theirs; Videoster does not assume them.
Disclosure. The company and the creator each agree that the paid content will carry clear and conspicuous disclosure of the compensation — that it is paid, the paying company, and the amount and form of the compensation, in the language the content is published in — as Section 17(b) of the US Securities Act requires, together with the FTC's Endorsement Guides and the rules of each market where the content is published. The disclosure line Videoster provides is a fixed template filled in with the order's figures, in the menu's language and in English. It is not legal advice.
Rules where the creator lives. The studio, the collaboration room and the finance pages summarise rules of the countries where creators live, with their sources. They are information, checked on the date shown, not legal advice, and not a complete list of the rules that may apply.
Material non-public information. Companies must not provide material non-public information to a creator, and creators must not solicit or use it. The checkout affirmation is the company's own signed statement. Videoster does not review, read for, or check briefs or material for material non-public information. Regulation FD and every other disclosure obligation remain the company's.
Checks are not determinations. The quiet-period question, the results-date rule and the disclosure check apply fixed rules to what the parties enter and what YouTube reports. Whether a quiet period or a blackout applies to a company, and for how long, is for its own counsel to decide.
YouTube. Videoster uses YouTube API Services: menu statistics, checks and reports are built from data YouTube provides, and creators can connect their channel. By using Videoster you agree to be bound by the YouTube Terms of Service, and Google's Privacy Policy applies to what Google processes.
Communications standards. Where FINRA Rule 2210 applies to a communication, it must be fair, balanced, and free of the content that rule prohibits. Videoster does not determine whether it applies.
What the checks are not. They are checks of records and of the disclosure, not a review of content, not trade surveillance and not legal advice. Passing them does not mean a collaboration complies with every law that applies.
11. Prohibited Uses
You must not use Videoster to:
- arrange, offer or pay for any collaboration that will not be disclosed as Section 10 requires;
- manipulate, or attempt to manipulate, the price or trading volume of any security, including through coordinated promotion, misleading statements, or undisclosed compensation;
- distribute material non-public information, or induce anyone else to;
- make or approve performance claims, projections, or guarantees that are false, unsubstantiated, or misleading, including fabricated engagement, reach, or results;
- book under a false identity, or for a company you are not authorised to act for;
- impersonate any person or organisation, or misrepresent an affiliation;
- publish content that is unlawful, defamatory, or infringing;
- scrape, resell, or redistribute our data or creator information;
- interfere with the security or operation of the service, or attempt to access rooms, accounts or data that are not yours.
12. Intellectual Property
Videoster owns the platform, its software, its data model, its brand and its documentation, including the format library, workflows, standard terms and disclosure templates. Nothing here transfers ownership.
Use of the video. The video stays on the creator's channel. The company may link to it and embed it with YouTube's player. It may not re-upload or reuse it on its own channels unless it bought repost rights as an add-on.
Each user owns what they enter on the platform, such as a brief, materials, a draft or a comment, and gives us permission to store and process it to provide the service. We will not use a company's name or logo in our marketing without its written consent; the public disclosure page and a creator's list of past collaborations name the company because the paid video itself must.
13. Disclaimers
We do not guarantee any market outcome. Videoster does not promise, and cannot promise, that any collaboration will affect a company's share price, trading volume, shareholder base, or any other market metric.
We do not guarantee that a creator will confirm an order, hold or express any particular view of a company, reach a specific audience size, disclose as they committed to, or deliver what they agreed. Channel statistics are pulled from YouTube's API and carry the date they were last synced; they can be out of date. The disclosure check reads what YouTube returns and can be wrong if YouTube's data is. Platform algorithms, availability, and policies are outside our control.
Automated output. Some things Videoster shows are produced automatically, not by a person: the disclosure check, the 30-day report counts, and any automated summary Videoster shows of a video's public comments. Each is labelled as automated. They are read from what YouTube returns and can be wrong or incomplete; they are not a review of the video, of its audience or of what the creator says. A menu's language is the creator's own choice, not something Videoster infers.
The service is otherwise provided "as is" and "as available", without warranties of any kind to the fullest extent the law allows.
14. Limitation of Liability
To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, or loss of goodwill, however caused.
Our total aggregate liability to a company arising out of or relating to the service is limited to the Videoster fees (and any subscription fees) the company paid us in the twelve months before the event giving rise to the claim. Amounts held by the payment provider are the provider's responsibility under its own terms. Our total aggregate liability to a creator is limited to US$100.
Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
15. Indemnification
A company will indemnify and hold harmless Videoster, its officers, employees and contractors against claims, damages, losses and reasonable legal costs arising from: its breach of these Terms; the accuracy, legality and completeness of the information it provides about its company, its securities, or its financial condition; its own regulatory obligations, including Section 17(b) and Regulation FD; its collaborations with creators; and content it required, approved, or published.
A creator will indemnify Videoster on the same basis against claims arising from the creator's breach of these Terms, of the disclosure commitment, or of an order agreement.
We will indemnify you on the same basis against claims arising from our own breach of these Terms or our gross negligence.
16. Termination
A creator may pause their menu at any time (Section 3), or ask us to delete their data as described in our Privacy Policy. Orders already confirmed continue to their end.
We may suspend a menu, a room or an account that breaches these Terms, that we are required to close by law, or that presents a fraud, security, or regulatory risk. Either party may terminate immediately for material breach that is not cured within 15 days of written notice, for insolvency, or where continuing would breach applicable law or a regulator's direction.
On termination, Sections 7 (for money still held), 9 (record), 12, 13, 14, 15 and 18 survive. Data is deleted or retained under the retention rules in our Privacy Policy.
17. Earlier Products
Before 27 October 2026, Videoster offered companies a subscription (US$1,000 per month or US$10,000 per year), a 14-day trial, a creator database and creator invitations. They are no longer offered, and no new subscription of that kind or trial can be started (Premium, in Section 5, is a different plan). A company with a subscription still running can cancel it by emailing hello@videoster.com; cancellation takes effect at the end of the period already paid for, and a partly used period is not refunded except where the law requires it. Collaboration terms agreed under those products continue on the terms recorded when they were agreed, and their records are kept as Section 9 describes.
18. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules.
The parties will first try in good faith to resolve any dispute by discussion, starting with a written notice to hello@videoster.com describing the dispute. If it is not resolved within 30 days, the dispute will be finally resolved by arbitration seated in Toronto, Ontario, conducted in English by a single arbitrator. Judgment on the award may be entered by any court of competent jurisdiction.
Either party may seek injunctive relief from a court to protect intellectual property or confidential information.
19. Changes to These Terms
We may change these Terms. For any change that materially affects your rights or obligations, we will give at least 30 days' notice by email to the address we hold for you and by updating the date at the top of this page. An order is governed by the terms in force when it was placed. Continued use after the notice period means you accept the change; if you do not, a creator may pause their menu and a company may stop booking.
20. Contact
Support, orders, refunds, privacy and legal notices: hello@videoster.com
Videoster Inc. 3621 Southwick Street, Mississauga, ON L5M 7N9, Canada